Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: name, email, practice type, and message from the contact form.
- Technical data: IP, browser, pages requested, and timestamps are logged by our host for site delivery and security.
No advertising or analytics tracking cookies are used. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and enquiry responses.
- Legal obligation: retain or disclose data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivers contact-form emails to us.
- Google LLC: web font delivery.
- Cal.com: appointment scheduling via booking calendar.
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to data processing, or lodge a complaint with your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents may request data details, deletion, corrections, or opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legal timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com